We are receiving continuous error messages from Auctiva when trying to save or post templates! Our business is crippled as a result, please resolve this ASAP!
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Has there been any investigation to this problem...it seems to be global!
Are any AUCT support members reading these posts?
Hi iBuyers,
Thanks for helping to bring this to our attention. I have just replied to the support case you opened on this subject with some additional information about the errors you are receiving. It is not a global issue by any means, so please follow up with us through that support case as you need further assistance.
We apologize for any inconveniences this may be causing.
-Mike
Thanks for helping to bring this to our attention. I have just replied to the support case you opened on this subject with some additional information about the errors you are receiving. It is not a global issue by any means, so please follow up with us through that support case as you need further assistance.
We apologize for any inconveniences this may be causing.
-Mike
I have replied, but this outage costing my company alot of money by the hour, and we need quick resolution PLEASE. Please remove the mentioned "store" from my account immediately if it s causing errors.
Resolved. TY
A lot of my templates and seller details are missing. So far I have found this in listings that I have worked on today and are scheduled to post.
I have no idea if this is the case with other listings that have already posted.
I have no idea if this is the case with other listings that have already posted.