Skip to main content

I am listing my used textbooks for sale... When I go through Product Finder and search by ISBN, the info shows up correctly, but then when I click to use the stock photo and the textbook info in my ad, neither are showing in the preview!

Anyone having this issue?!!? I don't understand why the info isn't appearing in my ads!!

Thanks in advance!!
Original Post
Hi phattygirl73,

Thanks for helping to bring this issue to our attention. The problem of the stock images not showing up on the Auctiva preview page for some products is a known issue that we hope to resolve with a future update of the Auctiva site, although I'm not quite sure when we will be able to resolve that problem at this point.

However, as you may have noticed when posting these items, the problem is limited to the Auctiva preview page and your stock images will still show up when the listings are posted to eBay.

If you need any further assistance with your account, please feel free to contact our customer support team by mousing over the "Help" tab within your account and selecting the "File Support Case" option.

-Mike

Add Reply

Copyright © 1999-2018 Auctiva.com. All rights reserved.
×
×
×
×
Link copied to your clipboard.
×