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Hi,
I am having a problem with my thumbnail photo's not showing in my store.
Also does anyone know how to remove thumbnail photo's from you store if they have been sold.
I would have thought that it would update everytime an item is sold etc but that is not the case, so I have thumbnail photo's sitting in my store that have been sold and I cannot seem to remove them.
This Auctiva site needs to be improved so that you do not get this problem when adding thumbnail photo's because when people take a look in your store they are going to see blank Photo's which is not good for sales.
Don't you agree?

Caz
Original Post

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Hi caz24,

Listings ARE automatically removed from your Auctiva store and store window once they sell. If you are noticing this is not happening in your account, this is smoething that needs to be looked into by our support staff.

For assistance with both of these issues, please file a support request using the appropriate link on our help page:

http://www.auctiva.com/free_auction_software_help/help.aspx

-Mike

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