Tried to post new listing - Get error

toonewMember

I tried to post a new listing and don't know if it took or not. When I click on "new listings" I get an error, which takes me to a page where I can click on "website" or "community". I just don't want my listing to appear twice.

Where do I go to file a help request?

3/12/083:35 PM

❤️ 0

Original Post

Replies sorted oldest to newest

toonewMember

I'm sorry...."Active" listings isn't working.

3/12/083:43 PM

❤️ 0

auctivamikedAuctiva Customer Support Manager

Hi toonew,

We appreciate you letting us know about this behavior. We have actually received several similar reports of customers being directed to a generic Auctiva error page when trying to view the "Active Listings" page as well. Our engineering department is currently investigating the cause of these errors and we will have a solution in place as soon as possible.

I will post further updates on the status of this issue to this thread as additional information becomes available. Thanks for understanding.

-Mike

3/12/084:31 PM

❤️ 0

auctivamikedAuctiva Customer Support Manager

Hi Community,

I am pleased to report that this issue has been resolved. If you continue to experience similar problems when trying to view your Active Listings page, please contact our customer support department using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike

3/13/089:15 AM

❤️ 0

Skip to main content

Add Reply

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

Please wait...