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I am trying to revise an active auction. The instructions say you go to active listings, then click the box next to the item. Then select the "revise" button. Where it shows that button should be, there is only a "bulk revise" button - even when I select just one auction. Is that button supposed to change to "revise"? If so, its not.

Anyone?
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Hi Energy955,

Thanks for posting your question here.

Even though the button you are referring to on the Saved Listings page is labeled "Bulk Revise", you can still use that option to revise only one listing. If you check the box next to the listing you would like to edit and click the "Bulk Revise" button, the fields that you can edit using that option will be displayed in the "Select Field to Edit" drop down menu on the ensuing page.

We are aware of that discrepancy between our FAQ and the button name users on our site and are planning on correcting that with a future update of our site.

If you are looking to edit the listing template or the images within it, then you would have to make those changes in the saved listing from which you posted the item and then transfer those changes over to the active listing using eBay's "Revise your Item" form, which can be done via the following process:

1) Locate your listing in your Saved Listings folder, make any necessary changes (choose new template), and save.
2) Click the "<HTML> icon to the right of the item on your "Saved Listings" page
3) Select All and copy the html in the popup window.
4) Locate the item on eBay and click the "Revise Item" button.
5) Scroll down to the "Description" section and then click the "HTML" tab above the description editor.
6) Delete the existing description HTML, paste the copied HTML in its place, and save your changes.

On the other hand, if you are looking to change something about a listing that cannot be changed using our "Bulk Revise" tool and it not located in the description, you would want to go directly to eBay and made the revisions through their "Revise your Item" form.

I hope this helps. If you need any further assistance with your account, please feel free to contact our customer support team by mousing over the "Help" tab within your account and selecting the "File Support Case" option.

-Mike
Energy.. do not know what your plan is for ebay.. but normally if I have to do all of this for one little listing or two (as I did this a.m. I just fix in auctiva saved. End in ebay and repost. It is soooo much faster than doing in activa and then re-doing in the saved.

Of course, when you are throwing away a nickle which is plan I am on it is not worth it to make one or two little changes.

Just a thought.. .

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