Unable to access lister, images, etc.

Same here it's down again. I thought all of our problems were supposed to be over with the move????
Different things have been up and down all day and it seems like things are slowing down again

I cleared my nearly clean cache and got to my saved listings. I still can't get anything at all if I start from the main page vs. the community page.

Welcome to Sporatica!

Well at least now we get the updating database message. Is it really Thursday at 11PM?

If this server hasn't had down-time since 2001, they ruined it when Auctiva moved there. It's dead - AGAIN...

[COLOR:RED]/COLOR]
omg can someone PLEASE shed some light on my problem?
I first signed on a couple of weeks ago...everything was fine..until i decided to change my ebayID prior to re-opening my ebay store...
then everything went haywire
i spent a week getting everything up and running on auctiva, then when i changed my ebay user ID, i cant get into my all saved listings here...i finally got so frustrated, that i just opened a new account at auctiva to get my ebay store finally opened
NOW, there is a glitch on auctiva
wont accept my token from ebay
says that i have 2 accounts here at auctiva
BUt it wont let me into the old ID to cancel that one
PLEASE HELP
i have been waiting for support to get back to me....no word yet
This is really frustrating
I am waiting to reopen my ebay store
i have worked so hard here, and now i cant even pull up my listings

Updatins database message? Where is this message. I haven't found it.

I've got nothing... can do nothing . is there an update that I am not seeing. I can't even get into the site(invalid password & user name)... Will all really be okay?

Aunty EM, go into your my ebay page. There is a place where you can set permissions (tokens). Revoke Auctiva's token(s) and then generate a new one from the account you want to use. That might solve the problem you are having.

Hi, Everybody!

Anyone else getting run time errors everywhere? It's been like this for me since yesterday...

Thanks,

Vera B.
MermaidsStudio1

OK I HAVE TWO ACCOUNTS WITH AUCTIVA NOW AND CAN ACTUALLY GAIN ACCESS TO THE SITE VIA ON AND TO THE COMMUNITY VIA THE OTHER. i HAVE THE FEELING THAT NEITHER ONE CAN ACCESS THE INITIAL ACCOUNT ITEMS AND LISTINGS FROM WHEN i FRIST STARTED WITH aUCTIVA. ooo sORRY sorry for yelling... now I have generated a token that showsup in my ebay account but auctiva says that I have not generated a token yet. I've been trying to do this for m0ore tahn four days. what am I missing... once again... please help!!!

I would go to auctiva/my account/ebay settings/ get new token... as stated BUT there is no "Ebay Settings" tab( at least not for me) to go to so now what?

I don't have the answer but I did want to recommend starting a new thread so your problem is a little more visible.

I made some auctions this morning with no problem.

Not to mean that you aren't.

Fill out a customer ticket and they'll investigate.

And Rick has the right idea..start a new thread.

Good Luck,
Donna

Sorry, DUH? Customer ticket? whats that? Help? sorry. would start a new one... afraid I'll loose you helpful people...

Southrnjewel... great things in your store... good luck!

quote:

Originally posted by SHOWERS UNLIMITED:
Sorry, DUH? Customer ticket? whats that?

If you go to the Help page (the link is at the top of the page you're on right now) then go to "File a Support Request" at the bottom of that page.

quote:

would start a new one... afraid I'll loose you helpful people...

Well, by "visible", I mean to Auctiva staff. We may have been helpful in this thread but we haven't managed to answer your question!

I was having the same problem but i logged out and when i logged back in i clicked the "remember me" box and it worked. don't know if it was a fluke incident or what, but its worth a try.

quote:

Originally posted by SHOWERS UNLIMITED:
Southrnjewel... great things in your store... good luck!

Thanks so much!

Pssssssst...change the spelling of your location for your store..you never know who might see it and buy from you.
http://stores.ebay.com/SHOWERS-UNLIMITED

Look at the difference in our URLs. Please note how mine has the refid after the title of my store link.

That way if anyone clicks on your link and they buy something from your store..it designates the link as a referral link and your fee's with eBay will be discounted.

http://stores.ebay.com/A-Suthrnjewls-Emporium?refid=store

Here's a link that explains it better.
http://www.auctionbytes.com/cab/abu/y204/m11/abu0130/s03

Take care, Donna