I was wondering whether I was the only one having the problem of saving listings.
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I am having problems with editing custom item specifics...won't load. UGH
I think they having some issues. This reply I got from them when I sent a message to the tech support.
__________________________________________________________________________________________________________
Hello,
Thank you for contacting us regarding this matter.
However, I just tried to save a listing in your account for a test and it was saved without any problem. It seems to be a browser issue. You need to clear cache and cookies of the browser.
Firefox 2.0 – 3.05:
Please select "Clear Private Data" from the "Tools" menu, ensure the boxes next to "cache" and "cookies" are checked, and then click the "Clear Private Data Now" button. Once this process has been completed, close and re-open your Firefox web browser for the changes to take effect. Also, please ensure that only one browser window is open when you are doing this or your cache may not empty properly
Firefox 3.5
Please select "Clear Recent History" from the "Tools" menu. Then make sure “cache” and “cookies” are checked in the “Details” section and click the “ Clear Now” button. Once this process has been completed, close and re-open your Firefox web browser for the changes to take effect.
Also, please ensure that only one browser window is open when you are doing this or your cache may not empty properly
Firefox 3.5.7:
Please select “Clear Recent History” from the “Tools” menu and a pop up window will be displayed with several options. Make sure the boxes next to “cache” and “cookies” are checked and then click the “Clear Now” button. Once you have done so, please close and reopen your browser to ensure the changes take effect.
Also, please ensure that only one browser window is open when you are doing this or your cache may not empty properly.
If there is anything further I can do to assist you, please don't hesitate to ask!
Sincerely,
Auctiva Support
__________________________________________________________________________________________________________
Hello,
Thank you for contacting us regarding this matter.
However, I just tried to save a listing in your account for a test and it was saved without any problem. It seems to be a browser issue. You need to clear cache and cookies of the browser.
Firefox 2.0 – 3.05:
Please select "Clear Private Data" from the "Tools" menu, ensure the boxes next to "cache" and "cookies" are checked, and then click the "Clear Private Data Now" button. Once this process has been completed, close and re-open your Firefox web browser for the changes to take effect. Also, please ensure that only one browser window is open when you are doing this or your cache may not empty properly
Firefox 3.5
Please select "Clear Recent History" from the "Tools" menu. Then make sure “cache” and “cookies” are checked in the “Details” section and click the “ Clear Now” button. Once this process has been completed, close and re-open your Firefox web browser for the changes to take effect.
Also, please ensure that only one browser window is open when you are doing this or your cache may not empty properly
Firefox 3.5.7:
Please select “Clear Recent History” from the “Tools” menu and a pop up window will be displayed with several options. Make sure the boxes next to “cache” and “cookies” are checked and then click the “Clear Now” button. Once you have done so, please close and reopen your browser to ensure the changes take effect.
Also, please ensure that only one browser window is open when you are doing this or your cache may not empty properly.
If there is anything further I can do to assist you, please don't hesitate to ask!
Sincerely,
Auctiva Support
I am very close to putting in a ticket. I can get to community in seconds but anything else is taking an awful long time.
Longer than expected. I have been working on one thing all day. This is very frustrating. I wonder whether it is worth paying almost $10 monthly for their service.