Updated listing but old listings showing in showcase.......

grahamgallagherMember

Hi,
I recently updated my listings, however when I go to my Ebasy account the showcase is showing the old listings, how do I change this.
Its all new to me!

Graham

12/4/057:56 AM

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hgmartinMember

It should update within 6 hours. If not file a support ticket. Mine hasn't updated for 3 days.

12/4/0510:56 AM

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auctivamikedAuctiva Customer Support Manager

Hi,

The store window is set to display 12 items at a time favoring items that are ending around the same time as the item being viewed, and is refreshed every 4 hours. We will be increasing the store window capacity to 20 in the near future.

If you're always viewing the same listing, or listings ending around the same time, this would explain why it seems like it's not updating.

-Mike

12/5/059:43 AM

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