I'm trying to update some new categories I just put in my ebay store but the update link isn't working. I updated some about an hour ago. Do I have to wait a certain time before I can update it again?
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Hi davesgreatgifts,
Yes, once you use the "Update Store Categories" link within your account, that option becomes unavailable for about 12 hours. I just went ahead and updated your store categories again, so you current eBay store categories should now be available within your Auctiva account.
Any additional questions or concerns? Please file a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx
-Mike
Yes, once you use the "Update Store Categories" link within your account, that option becomes unavailable for about 12 hours. I just went ahead and updated your store categories again, so you current eBay store categories should now be available within your Auctiva account.
Any additional questions or concerns? Please file a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx
-Mike
Thanks
Think I had to wait like 3 or 4 hours for it to become available before I could make my listings. Guess in the future I need to think ahead so I can update everything I need to do that day at once. Thanks for the info though, good to know for future use
Thanks again
Dave
Think I had to wait like 3 or 4 hours for it to become available before I could make my listings. Guess in the future I need to think ahead so I can update everything I need to do that day at once. Thanks for the info though, good to know for future use
Thanks again
Dave
12 hours!!? ARE YOU KIDDING ME?
This just happened to me and now I have to wait until tomorrow morning... One simple question - why?
Sorry to be so incredulous but this makes no sense to me.
This just happened to me and now I have to wait until tomorrow morning... One simple question - why?
Sorry to be so incredulous but this makes no sense to me.