Uploading images

whppdhubbyMember

I get this error message when I try to upload multi photos. 'DSC01767.JPG' failed. Invalid Image or Filename. 'DSC01769.JPG' failed. Invalid Image or Filename.
when I do one at a time they upload. they all come from the same camera and settings. Tried to rename the file (for whatever reason that would make) still get the error. I can see the photos prior to uploading so I know they are there and the right location, What can I do? Thanks

9/25/129:15 AM

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Original Post

auctivamikedAuctiva Customer Support Manager

Hi whppdhubby,

Thanks for contributing to our forum. I am not aware of any current technical problems that would explain the behavior that you have described. However, given that you are able to upload the same images individually, it definitely sounds like the error messages you reported receiving did not correctly convey the cause of the errors.

If you are still encountering these uploading difficulties, please contact our customer support team by mousing over the "Help" tab within your account and selecting the "File Support Case" option and we will be happy to continue working with you on this.

-Mike

9/25/124:06 PM

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