Verify My Identity, and pay a fee!!!!????

laurelleeMember

Yippee! Auctiva support tells me to refer to a support page which "suggests" that I "verify my identity" for a charge of $5.00. Being Dutch, I do not really want to do this. I have not bought or sold for prob. over 6 months...is this Verify My Identity a new phenomenon? I do not know why my account is not listed as a seller's account, since I updated my credit card information after having the API error message show up.

11/3/074:04 PM

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shadeauxMember

Hi laurallee. Are you sure it's not a spoof?

11/3/074:49 PM

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laurelleeMember

99% sure, The page has the correct http//etc., stuff on the header. My issue is, that I am fairly certain that I am a seller in good standing but will not really know until my listings are posted, tommorrow. I DID reply to the customer support person who directed me to the site...hopefully will hear back from her.

11/3/075:06 PM

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member8880Member

Verification is not required....however you must be sure to have an updated credit on file if you're going to sell. And (simple but missed by many) are you sure you have a seller account set up? If so, you should be all set

11/3/075:26 PM

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tazfrompaMember

Have you tried scrolling down the My eBay page to My Account and Checking things out there?
Steve

11/3/075:32 PM

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auctivajeffAuctiva CEO

It's an eBay thing, when you do it it puts an "ID Verified" check mark next to your userId on eBay. They've had it probably around 4-5 years?

11/3/079:11 PM

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member8880Member

All it's for is to let Ebay and everyone else know that you are who you say you are....actually it's a good idea, wouldn't have many scammers if it was mandatory. (It would have to be FREE tho

)

11/4/0712:51 AM

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kolstromkreationsMember

quote:
It's an eBay thing, when you do it it puts an "ID Verified" check mark next to your userId on eBay.

The actual verification is performed by Equifax, an eBay partner. Agreed, it is a good thing. I would not follow any email link, go straight through eBay.

11/4/071:20 AM

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laurelleeMember

Thanks to ALL!! I appreciate the responses and the support. The listings are scheduled to go up fairly soon, (my first in months!! and first using Auctiva), so I guess I will know if all is well then. Hope so, I'd really like to start selling again--very disillusioned after turbo2 chaos!! God's peace, laurellee

11/4/072:16 PM

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