Since 2~3 days.i can't add any product on my auctiva web.
when try add product..the web will show:
HTTP Error 404
I try contact auctiva service,but never get reply.
Original Post
Hello,
Thanks for posting your question here. I looked through our support case records and could not find any recent support cases associated with email address on file. We are not expereincing any technical problems that would explain this behavior, so it sounds like there is a connection issue related to your network.
If you are connecting to the internet through a router, the first thing I recommend trying that is most likely to resolve this problem is to reset your router. If you are uncertain how to do this, you should be able to find instructions in the instruction manual or by contacting the manufacturer's customer support team.
If you continue to encounter the same problem after resetting your router, I would then recommend resetting your modem to see if that resolves the problem. You could find instructions on how to accomplish that in the same manner.
In the event you need further assistance with this situation, please contact our customer support team by completing the form on the following page of our site: http://support.auctivacommerce.com
If you receive a similar error when trying to access or use our support request form, please reply to this thread to let us know and we will look into finding a way to assist you in a manner that will not require being able to access our support site.
-Mike
Thanks for posting your question here. I looked through our support case records and could not find any recent support cases associated with email address on file. We are not expereincing any technical problems that would explain this behavior, so it sounds like there is a connection issue related to your network.
If you are connecting to the internet through a router, the first thing I recommend trying that is most likely to resolve this problem is to reset your router. If you are uncertain how to do this, you should be able to find instructions in the instruction manual or by contacting the manufacturer's customer support team.
If you continue to encounter the same problem after resetting your router, I would then recommend resetting your modem to see if that resolves the problem. You could find instructions on how to accomplish that in the same manner.
In the event you need further assistance with this situation, please contact our customer support team by completing the form on the following page of our site: http://support.auctivacommerce.com
If you receive a similar error when trying to access or use our support request form, please reply to this thread to let us know and we will look into finding a way to assist you in a manner that will not require being able to access our support site.
-Mike