What does this message mean when logging in

I get that message too when I use either Opera or Sea Monkey browsers. I reported it to Auctiva as opera USED to work. I was told they don't support those two browsers. Too bad as both were extremely fast for doing Auctiva listings, unlike any of the other browsers. I now use Chrome for Auctiva and it is quite slow. Then again, slowness has been an issue since they created their online listing software.

Hi dutchman48,

Thanks for posting your observation here. I just checked in with our engineering team about the error you mentioned in your post and am pleased to report that we have some changes planned for an upcoming site update that should alleviate the problem, although I'm not sure exactly when that will be at this point.

Some of these XML parsing errors that have been reported were specific to a couple older versions of Firefox so, if anyone receiving these errors is not already using the latest version of Firefox (3.6.12), there is a possibility the errors can be alleviated by udating to the latest version of Firefox from: http://www.mozilla.com

If you need any further assistance with your account, please feel free to contact our customer support team by mousing over the "Help" tab within your account and selecting the "File Support Case" option.

-Mike

Mike does this mean that Auctiva will work with Opera and Sea Monkey? I believe Sea Monkey uses the Mozilla engine

I'm curious abou opera too!

Greg T & Butterflies,

I can't say for sure whether the fixes for these errors will alleviate the similar errors you have received when using Opera, but it's possible. The work is intended specifically to prevent the errors from occurring on certain pages in Firefox and the mobile application.

-Mike

Hi Community,

This issue should be resolved as of our site update that took place earlier this week, at least for our officially supported browsers and the mobile application. If you encounter any further errors of this nature moving forward, please let us know by filing a support request.

-Mike