I just signed up and now have the scrolling wndow (can this be turned off) When I click see sellers other items nothing shows up. I do have 9 active auctions.
If I want ot not use Auctiva where do I turn it off from?
Thank you
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Hi sc204,
First of all - Welcome to Auctiva!
Since you are unable to see your active listings on eBay now that you have signed up with Auctiva, I suspect eBay must have felt the need to "re-index" your listings when the Auctiva scrolling gallery was added to them. According to their help page on the topic, this process can take up to 6 hours.
Additional information on this fairly common eBay issue is available on the following page of eBay’s help index: http://pages.ebay.com/help/find/questions/wheres-my-item.html. If you have any further questions about this specific issue, I recommend you contact eBay’s customer support department.
If you decide you would like to cancel your Auctiva account, you can do so at any time by clicking the "My Account" tab within your account and then clicking the "Cancel" link on the ensuing page.
If you have any additional questions or concerns regarding your Auctiva account, please feel free to contact our customer support team using the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx
-Mike
First of all - Welcome to Auctiva!
Since you are unable to see your active listings on eBay now that you have signed up with Auctiva, I suspect eBay must have felt the need to "re-index" your listings when the Auctiva scrolling gallery was added to them. According to their help page on the topic, this process can take up to 6 hours.
Additional information on this fairly common eBay issue is available on the following page of eBay’s help index: http://pages.ebay.com/help/find/questions/wheres-my-item.html. If you have any further questions about this specific issue, I recommend you contact eBay’s customer support department.
If you decide you would like to cancel your Auctiva account, you can do so at any time by clicking the "My Account" tab within your account and then clicking the "Cancel" link on the ensuing page.
If you have any additional questions or concerns regarding your Auctiva account, please feel free to contact our customer support team using the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx
-Mike
Hopefully you are correct. I will see if they re-appear. My items are not even found with searches right now.
Stuart
Stuart