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I'm sure one of our other active sellers can help you with question #1.

As for #2, if you have the option enabled for Auctiva insurance and the buyer did purchase shipping insurance, Auctiva will automatically purchase it for you. No need to buy or do anything extra. You can find out more info on our help page. Click on the "Shipping" link in the FAQ to expand the questions on insurance.

http://www.auctiva.com/free_auction_software_help/help.aspx

-Kevin
I've been using PayPal Multi-order shipping. It's available as a link from your account details page (in PayPal). Once you figure it out and get it set up, it actually makes things quite a bit easier than using the standard PayPal shipping method.

The only things I don't like - it doesn't hide postage cost on the label by default (you have to do it manually), and you can't print the standard style PayPal packing slips automatically after printing your postage.

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