I just verified that the Auctiva website is accessible through each of our individual web servers so you should be able to access your Auctiva account at this time. If not, I suggest you file a support request using the appropriate link on our help page:
This is most likely related to your Internet Explorer cache or browser settings. If you make the following adjustments in your IE 7.0 browser, I suspect you will no longer experience this problem:
1) Clear your cache: Select "Internet Options" from the "Tools" menu, followed by the "Delete" button under "Browisng History". Then, on the ensuing page, click the "Delete Files" and "Delete Cookies" buttons. Please ensure that only one browser window is open when you are doing this or your cache may not empty properly.
2) Restore your Advanced Settings: Select "Internet Options" from the "Tools" menu and click the "Advanced" tab. Then, click the "Restore Advanced Settings" button, followed by "Apply" then "OK"
Ater making these adjustments, close your IE 7.0 web browser and re-open it for these changes to take effect.
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