Where is my pics in my SLIDE SHOW ????

womandiMember

I'll be...

I "AM" "grateful" for Auctiva and all their hard work, BUT. I expect a problem "here and there" but this entire week is the pits!

Now I have my Wedgwood Tie Bar Clip HARP MIB Black Cane JASPERWARE that I want to put in my store (unsold at auction, probably because no slide show or pics!) but I can't even relist it because I have RED X's showing on the relist page.

Anyone else having slide show problems? It's not my cache and/or cookies (I hate that excuse all the time). I just booted up!

Please let me know if you have the same prob. Thank you. - Diane

7/25/089:11 PM

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Original Post

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tishareinaMember

I have a Feng Shui book, stock photo, that has been showing as "No thumbnail available" since the moment I listed it. I didn't list through Auctiva. I listed with Turbo Lister. It is showing up in my ebay auction listing, but not on the scrolling gallery from Auctiva.

I am not sure what to do. I took another picture, deleted the stock photo, uploaded the other picture, and it still isn't showing in the Auctiva listings here. Not sure what to do.

7/28/082:19 PM

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bergersbiznessMember

I'm not sure if this is a continuation of the same problem but my scrolling gallery is not showing any images. Anyone elses?

8/4/082:07 PM

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auctivamikedAuctiva Customer Support Manager

Hi Community,

There are a few different issues being described on this thread and we would need to take a look at the situation of each user individually to diagnose what's going on in each case. Therefore, I recommend that each of you contact our customer support team for further assistance with the problems you are facing.

You can contact our customer support team by completing the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

8/4/085:46 PM

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womandiMember

I am the original poster of this discussion. Just want Mike to know that my Tie Bar Clip HARP MIB slide show is fine now. eBay item 230275299939. I hope this helps.

8/5/086:17 AM

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