Hi littleshopoftreasures,
The condition option you are referring to is part of eBay's new condition specification paradigm that they recently rolled out and will be requiring in the next couple months. Our engineering team is currently working on developing support for these new condition options and we expect to have them available on our site by the first week of June.
If you need any further assistance with your account, please feel free to contact our customer support team using the form on the following page of our site:
http://www.auctiva.com/help/requesthelp.aspx#-Mike
-Mike