Where to upload/save the actual template images?

yarnartisteMember

Maybe this is a stupid question - but I am trying to make a template from scratch and need to upload some images for the template to work, but when I click on the 'freetiviaImage' box in create mode it says "If you'd like Auctiva to arrange your images for you and place them in one of our templates, please use the "Select an Image" boxes back on the ad".

Where is this "Select an Image" box? as it is not on the page I'm on (or am i being blind).

Is there a seperate way of storing images for only the templates so they don't get resized with the normal auction photos? Or do they all get uploaded the same way?

I hope this makes sense!

Thanks.

9/8/069:35 AM

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auctivamikedAuctiva Customer Support Manager

Hi Yarn Artiste,

The "Select an Image" box actually isn't located on the template creation page. We use the same editor for the lister page, so that message is intended for people who are adding images directly into the description editor when creating their listings.

To add images to your template in a manner that they won't be resized like the normal auction photos, using the "Freetiva Image" button is the correct way to do so.

A actually just tested this function out and I was able to successfully add images to my custome template without receiving the error message mentioned above, so you should be able to add images in this manner as well.

For further assistance with this manner, I receommend filing a support case using the appropriate link on our help page:

http://www.auctiva.com/free_auction_software_help/help.aspx

-Mike

9/8/0610:03 AM

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yarnartisteMember

Thanks for clearing that up for me Mike