Which side gets relisted?

philthycollinsMember

I create a listing in auctiva, with a relist profile, and post it to ebay. All posts fine. Now I go to ebay and make a change in the listing. Call it "change A". I also make a different change in my saved listing within Auctiva...call it "Change B".

When the relist fires, does Change A persist on the relist? Does Change B persist? Both?

11/21/136:45 AM

❤️ 0

Original Post

Replies sorted oldest to newest

auctivamikedAuctiva Customer Support Manager

Hi PhilthyCollins,

In the example you have provided, only "change A" would be reflected in the item once it has been relisted according to your auto relist profile. An automatic relist should only differ from the closed eBay listing it was relisted from if your Auto Relist profile is configured to change the price, duration or quantity during the relist process.

If you find that any of your automatic relists are not working in this manner, please contact our Customer Support team directly from under the "Help" tab on our site and we will look into things further.

-Mike

11/21/1311:28 AM

❤️ 0

philthycollinsMember

Ok, got it.
So besides price, duration, and qty, it relists whatever it finds on ebay.

I was wondering, because, I wanted to make some changes in the description, for the next round of relists, and so I see that I need to make that change over on ebay. Changing anything in the description on Auctiva, will not reflect in the relist.

11/22/137:04 AM

❤️ 0

Skip to main content

Add Reply

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

Please wait...