Why Auctiva is blocked for many Europeans!

Thanks TechCF.

It probably explains why a Forum member from Sweden using Telia can't get to Auctiva. I just added your link to their thread pleading for help. Odd that the member can get to the Forum, but not the home page. I've seen a few other odd posts this week from UK, etc., so that might be the root cause of many reports.

Weird traffic blocks make services a mess!

Danno

Hi,

I live in the UK and I can't log into my Auctiva account but I can access the message boards/community section.

Can anyone tell me how to resolve this problem or is it something out of my control?

I can't seem to find any help anwhere, so any advise would be great. Thanks.

It is out of your control. What I do is:

Use my cellphone as a modem. Different ISP that doesn't use Telia Sonera networks.

Try free wifi hotspots (Burger King, cafeterias etc). Some use Telia Sonera, but not all.

Some ISPs get slow access (packages try the Telia route, then try other routes through other lines the ISP rents). Others get fine access.

The problem is biggest for Europeans, but US members is also troubled by this "internet partitioning". I choose not to use auctiva until Cogent and Telia gets this sorted out due to many millions of potential buyers gets broken images in the listings (templates) and will be unable to go through the Auctiva checkout process.

Hi folks,

Is this still an issue, or was it only temporary?

I just confirmed that our forums are hosted by a different company other than Cogent, so that explains why you are able to view the forums but unable to use Auctiva or have buyers successfully complete Auctiva Checkout from those affected areas.

Please continue to keep us updated on the situation!

Hi Everyone,

Just an update to let you know that I have successfully logged into Auctiva today and uploaded listings to eBay.

Hope this is permanent and that others who experienced this problem are now able to log on to Auctiva.

Thanks for the responses they were helpful.

Indeed!

One of my colleagues e-mailed me last night with this article: http://www.thelocal.se/10786/20080330/

Cheers...