Why can I not save a specific choice of sellers details in a details profile ?

Hello ChooChooGuy,

You've been a lot of help to others. Hope this will help you.

You need to create an Item Detail Profile and in this profile select the Template you wish to use, set your Seller Details and whether you want the Sellathon counter. Then give it the Profile Name you want. Then it should work just fine.

Hi BroJames, thanks for your input

Well I looked at what you suggested and what I thought I said and they are the same, so where is the problem

So I tried again from scratch and the same problem occurred.

Anyway tried with a standard template all worked, so ok back to my custom template which is very simple with only picture, description and payment details required. Fails again.

I then put in a field for each seller detail page but still only filling in the payment details and low and behold it worked.

Of course unused seller detail fields are not used but apparently most if not all need to be present for the detail profile in which they are embedded to save correctly.

I think we should get a fee from Auctiva for thoroughly testing thier software