I kept getting this error message. "
An eBay account with your eBay username already exists, but belongs to a different user. Do you have multiple Auctiva accounts? "
I only have this account. what should I do?
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Hi. Has your token expired? I'd ask support why you're getting this message. They can see all the goin's on back there behind the scenes to help ya out. 
Hi all,
I opened up another Auctiva account in error, but I really want this account to have my ebay token. The following error occurs: An eBay account with your eBay username already exists, but belongs to a different user. Do you have multiple Auctiva accounts?
How do I raise a support ticket?
I opened up another Auctiva account in error, but I really want this account to have my ebay token. The following error occurs: An eBay account with your eBay username already exists, but belongs to a different user. Do you have multiple Auctiva accounts?
How do I raise a support ticket?
To file a support request, go to the help button at the top of the page. Scroll down a bit, the link is on the right.
thank you all. I will file a support request.
Were you able to solve your problem?
Hi feelexit,
The reason you are receiving that error message when you attempt to generate a token is because your eBay account is already associated with an existing Auctiva account.
Please contact our customer support team using the "File a Support Request" link on our help page, http://www.auctiva.com/free-auction-software-help/help.aspx, and we'll be happy to help you through this situation.
-Mike
The reason you are receiving that error message when you attempt to generate a token is because your eBay account is already associated with an existing Auctiva account.
Please contact our customer support team using the "File a Support Request" link on our help page, http://www.auctiva.com/free-auction-software-help/help.aspx, and we'll be happy to help you through this situation.
-Mike