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Hi Community,

The only thing I know of that would cause a listing that is ended manually to relist is if the listing has an auto-relist profile attached to it that indicates it should be relisted if it ends in the state it was in when canceled. For example, if you have an auto-relist profile attached to an item indicating the item should be relisted if no items are sold and you end the listing when no items have been sold, the item would be auto-relisted by the profile.

Under these circumstances, in order to prevent the item from being automatically relisted when you end it, I recommend checking the box next to the item on your Auctiva Active Listings page and clicking the "Stop Auto Relist" button on that page to remove the auto-relist profile from the listing prior to ending it.

If you have any other questions about this, I recommend contacting our customer support team using the form on the following page of our site:
http://www.auctiva.com/help/requesthelp.aspx

-Mike

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