Why is everything so s-l-o-w today?

Still waiting for one item to post ~ It has hanging there with the message "Posting" for 30 minutes.

I jumped the gun... it seems that there's a real problem site-wide. Now I can't even preview my items before sceduling. I wanted things to launch at 8 p.m., but it looks as though I might have to pull the ads because there is a REAL problem with the images and I'm afraid the auctions will launch without pics! (deep breath...that was a long sentence!)
Can't some-one shed some light? (is it because it's Sunday???) Or better yet, FIX this mess? I'm getting more frustrated every minute...

Horrifically slow here too. Photos on my auction are not loading properly either! Bad day to have auctions ending I guess.

Slow here too. Over 30 minutes for one auction. Still waiting! Random pics not showing up on active listings. Is this something that happens all the time with Auctiva? I'm a new user and just curious.

There is nothing we can do until one of Auctiva's little elves comes in on a Sunday to fix this mess.

So, where are the elves?? taking the day off? or shoveling snow like us in CT??
I'm wondering myself why the administators aren't doing anything... there's been no word from them at all.
I'm pulling my listings... after 2 and 1/2 hours it's obvious I won't be able to list anything today.
Extremely p-o-ed........

I know it's Sunday but common now. Auctiva Tom was on the ball last night. Could someone get on the ball today? Even just a few words to shed some light.

I wasn't able to list yesterday because of the image issues. Now I can't even start a listing!! Don't you all know Sunday and Monday are the biggest days for sales!!?? Thanks for being there for us!! Hope you enjoy your Sunday off.

I noticed today when I wanted to list two items that nothing was working either. It sais my listings failed to post because "I didn't post it in time"...i do not get that. anyways, i tried again but I'm pretty sure it wont work until some fixes it.

Is anyone EVER going to offer an answer? Why is it so slow? This is impossible. It certainly would have been nice to be able to list on today since I'm home all day and so many others in the northeast are snowbound and spending time on Ebay. I'd have liked to have auctions of mine for them to look at.

It's not just slow for me, it just ain't working. I think my pictures uploaded, as I got a confirmation for most of them, but I have no access to them to organize them or anything else. I tried to create a listing, and the page said Loading for over 20 minutes. Nada, nothing came up. I hate doing this stuff on Sundays, but it always seems to happen this way.

I love Auctiva but it seems every weekend is a different problem. Today (and Tusday and Wednesday too) the site is soooooo slooooowwwww! You guys are lucky, you got something done. I have been trying to list something and first could not open the site (server not responding error message) then it takes forever to load a page and it crashes when I try to save the item. So frustrating... I would rather pay a reasonable monthly fee for a faster server and stay here than have to leave such a great service. I won't have much choice, it seems.
Last Sunday we had those graphics inserted in the description code. It took me all day to try to get rid of it. No listings... Today is this problem with the server.

C'mon Auctiva, let's pick up the pace!

Vera

"Image Server Fix" was to speed things up - now EVERYTHING is moving way slower ! Took me all day to create a few listings ! EVERY click of the mouse took Minutes (not Seconds) to get where it needed to go, if it got there at all !!! At least I could upload images today. Pics show up in my Ebay listings but load VERY SLOWLY ! Speeding things up seem to be slowing things down !!!

It had been extremely slow for me the whole afternoon. Now just a few minutes ago it sped up to normal. Anybody else OK again?

I have been trying all afternoon to update templates as well as trying to do posting. Nothing seems to be working. This is truly frustrating.

It happens more than it should. If we paid would we get better service??

Yes, I finally got cable internet, and I feel like I'm on dial up. I thought the page had frozen when I tried saving my listing, so I closed it down. I think this whole server thing is working slower. But it's still better than the extra fees--and soooo much better than working with O-lister on Overstock. At least Auctiva has decent customer support people always there for help--and a better message board, too!!! THANKS AUCTIVA AND EVERYONE!!

quote:

Originally posted by Sarahsshoppes:
I have been trying all afternoon to update templates as well as trying to do posting. Nothing seems to be working. This is truly frustrating.

It happens more than it should. If we paid would we get better service??

I've discussed this with others and no, I don't think so. Every one of this auction services runs into glitches every now and again. I was told there's no way to avoid them.

Aw well, folks, I think business is slower anyway because of the Olympics. I did a whole lot better last week and the weeks before. Selling more from my store, but having fewer bids on my items. Anyone else experiencing a bit slower business???

During my times with Andale and Spare Dollar (both pay services) there was NEVER any support on the weekends.

Bids on my listings last week were great but it's hard to tell this week. Potential bidders are just not going to wait for the info to load if it's too slow and I think Auctiva has been having problems for more than the past couple of days.

Actually, business has been better than ever for me. I've been selling about 90% of my listings. This snowstorm in CT may put a damper on my pickup only items though. DARN

The past few weeks I've sold over 90% of my items. It's been better than ever before. (for me).

Whatever was going on with posting/listing seems to have been resolved. I'm a first time auctiva user and I absolutely love what it does for my listings...but I was a bit disappointed that nobody from auctiva took the time to post there was an issue, what the issue was, and at least COMMUNICATE! They would have less frustrated/angry users if they would just communicate with any problems/issues as they arise. For me perhaps the most difficult was I couldn't get my registration email to even reply within the community forums. Talk about a first time experience. At least I am impressed with the time it took to resolve the problem (Andale had issues for weeks!). Well, hope we can all stop scratching our heads and get MORE CUSTOMERS!!!

Sarahshoppes! How much snow did YOU get today? We have about 14" in Norwich...
I'm still mad at Auctiva... it's nice to see so many responding. Hopefully something might get done so we can launch tonight!!!

I'm in Glastonbury and I think we just about topped 25 inches. My husband has been plowing since 5 a.m. this morning and still isn't home.

As far as Auctiva, it was working for about 15 minutes which I took full advantage of and now its back to notta!

It would have been a fantastic day to get some work done, but alas, I have been waiting......

Yeah, its slowed waaaaay down again. MAAAAD!

It's better now but it's too late to post anything on the East Coast... Why is it there are so many problems on Sundays and there is no answer?

Seven hours later, and I managed to get 14 listings up. I'm exhausted! A couple of my listings that are ending tonight don't have any bids - and it's a very obvious answer why - the pictures haven't shown up once all day on them. Sigh.