there is not pic in my store window, it's ' loading picture'', it's like that since 3 days min.
who can tell me why?thanks
the lien is http://stores.ebay.fr/Lovely-Angels-Home
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We're looking into that for you. I think it may have to do with the special french characters in your titles perhaps and some new servers we put in around that time.
thanks.
There is the pic now, but they are old pic, I have changed since 1 month.
There is the pic now, but they are old pic, I have changed since 1 month.
and the price too, I have changed the price since 1 week, but in the store window, it's old price.
Can I find a solution? thanks
Can I find a solution? thanks
Hi amyal,
Once a store window image has been generated for a listing, it cannot be changed. If you would prefer this image not be displayed in your store window, you can make it hidden at Auctiva -> Store(tab) -> Edit Items. Any items that are made hidden will no longer appear in your Auctiva store, nor will it be displayed in your store window the next time it refreshes, which it does about every 4 hours.
Also, in order to have your Auctiva store/store window prices updated, please file a support request regarding this issue using the appropriate link on our help page:
http://www.auctiva.com/free_auction_software_help/help.aspx
We will be implementing a fix for this issue later this week, at which point, your Auctiva store/store window prices will automatically be updated when you lower them using eBay's "Revise your Item" form.
-Mike
Once a store window image has been generated for a listing, it cannot be changed. If you would prefer this image not be displayed in your store window, you can make it hidden at Auctiva -> Store(tab) -> Edit Items. Any items that are made hidden will no longer appear in your Auctiva store, nor will it be displayed in your store window the next time it refreshes, which it does about every 4 hours.
Also, in order to have your Auctiva store/store window prices updated, please file a support request regarding this issue using the appropriate link on our help page:
http://www.auctiva.com/free_auction_software_help/help.aspx
We will be implementing a fix for this issue later this week, at which point, your Auctiva store/store window prices will automatically be updated when you lower them using eBay's "Revise your Item" form.
-Mike