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Since I started using Auctiva approx. a year ago my pictures are almost continually marred by colored stripes [not moire] I made several posts about the problem and contacts to Auctiva tech without response. I eventually had to quit and return to standrd ebay. I am trying Auctiva again with same problem occuring - can anyone HELP!!! Thanks
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Hi lizzy,

I have never heard this problem reported by any other Auctiva users so I'm not sure why this may be occurring. I'm surprised to hear you state you have filed several support requests without a response because we ALWAYS respond to every support request that is filed, usually within an hour.

Please file a support request regarding this issue using the appropriate link on our help page:

http://www.auctiva.com/free_auction_software_help/help.aspx

-Mike
In one of the topic searches within the community I found both postings I had made previously about this problem - 'striped images', or something similar. I also have observed that many others have not always recieved assistance when requested - but don't misunderstand, I want to use Auctiva very much. I think it's a wonderful service especially for those of us who don't sell high price items. My camera is a Camedia 4.2 - I fine tune my images alot and resize. Perhaps this has something to do with it. They upload fine to Ebay. I will make another request for assistance. Thanks for your response. LT9

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