my ebay current prices are much higher that what is in my auctiva dont understand why it doesnt change also why my store window doesnt change to update the new price...plz help i am still new at auctiva
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It should change with the next update, in the next 6 to 8 hours. If it doesn't then you can file a help ticket and they will look into it.
Hi iowalilbrat,
Our listing maintenance, which updates title, current price, high bidder, high bidder feedback, bid count, currency, and end time on your active listings page is done about every 6 hours.
Once your updated prices are reflected on your active listings page, they should be displayed in your store window the next time it refreshes, which it does about every 2 hours.
In case this process has fallen behind, I've placed your account on the priority maintenance list which should expedite these updates.
-Mike
Our listing maintenance, which updates title, current price, high bidder, high bidder feedback, bid count, currency, and end time on your active listings page is done about every 6 hours.
Once your updated prices are reflected on your active listings page, they should be displayed in your store window the next time it refreshes, which it does about every 2 hours.
In case this process has fallen behind, I've placed your account on the priority maintenance list which should expedite these updates.
-Mike