You FILE SUPPORT CASE will not open

cyberdanApprentice

Just wanted to let you know (after you moved things around again) your BROWSE CATEGORY popup window need some tweaking. It is completely flush left and not centered like before.

when I tried to open case I got error message

THERE WERE TOO MANY REDIRECTIONS

6/22/167:01 AM

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Original Post

auctivacraigAuctiva Support Manager

Hi cyberdan -

Apologies! We are aware of difficulties with the ability to file a support case occurring with the site earlier today, which our engineers have since resolved. You should have no difficulty filing support cases at this point, so if you were intending to file a case, please feel free at this time. Should you encounter further difficulty filing a support case, please don't hesitate to let us know here in the forum so we can look into it further.

I have also taken a look at the Browse Category popup window and can see what you refer to there, so I have passed this along to our Product Management team for their consideration.

Thanks for taking the time to let us know!

- Craig

6/22/168:50 AM

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<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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