Hello Lena,

It sounds like you are attempting to list on eBay US and have not included a zip code in the initial field of the Shipping section on the lister page, which eBay requires.  Please be sure to include the zip code of where the item is located in this area.

If you continue to experience difficulty, please feel free to file a support case letting us know what is occurring for you and our agents will be happy to look into it further.

 - Craig

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