Zipecode not Being Saved in Shipping Profile

Guest

Hi all,

I’m having a problem with my zipcode being saved in my shipping profile; I have to enter it every time I create a new listing instead of it being saved inside the profile.

I don’t know if this is a factor: I’m in UK, i.e I’m entering a postcode not a zipcode.

Or am I just being really stupid and it’s not supposed to save in the profile…?

Many Thanks,
8873tom.

8/24/065:53 PM

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Original Post

Replies sorted oldest to newest

marciay96Member

Hi!

When you try to save your postal code in a profile does it ever come back with an error? I just tried to save a profile with a postal code using the UK as my country and it came back with a red message saying my postal code was invalid.

Are you able to do calculated shipping with auctiva using your postal code? If not, maybe it isn't necessary.

Marcia

8/26/066:08 AM

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8873tom (Guest)

Hi,

I don’t get any error message. I think you may have entered a postcode that isn’t real.

I’m not aware that I can do calculated shipping.

I can not save my listings unless I enter my postcode…

8/27/064:29 PM

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rickbradfordMember

Be sure to file a support request if you haven't already (bottom of the Help page).

8/28/067:24 AM

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