Why aren't shipping costs showing up in my preview?

stamperMember

I've sold on eBay before, but I'm new to Auctiva. I've opted for calculated shipping costs, and have filled in the weight of the item, type of packaging, my zipcode and location, type of shipping, and the handling fee. Shouldn't it automatically calculate the costs?

It's not showing in my preview. All I see is the type of shipping and added handling fee (which I assume will remain hidden to the buyers, right?)

Am I doing something wrong, or will it show up in the actual listing? I'd really like to be able to preview it, if possible.

Thanks!

3/2/0810:57 PM

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member8880Member

Shipping costs never show in the preview (at least not up at the top). Can you see it at the bottom of the page, it should show there....I don't think you're doing anything wrong, mine's always been that way but it shows on ebay just fine.

3/2/0811:39 PM

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stamperMember

No, that's the thing. They're not showing up at the bottom either! It just has a graph that reads:

Shipping & Handling: Calculated + $2.00
Service: US Postal Service Priority Mail
To: United States Only
Shipping Insurance: OPTIONAL

etc.

No $ amounts!!!

3/3/087:48 AM

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member8880Member

I don't use the shipping calculator, so I can't be sure BUT I think it would still be fine..The amount really can't show because no one has clicked to calculate it to their zip..it DOES give the 2.00 handling charge...were it me, I would post it to see what happens (but I'm reckless that way)

Maybe someone else will come along with a more difinitive answer.

3/3/088:17 AM

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stamperMember

Thanks! I would just think that the domestic costs would all be the same, and so they should show? But maybe not...

Unless someone else has a better explanation, I'll just have to try it and hope for the best. I also hope that if it does post incorrectly, I will somehow be able to change it!

3/3/088:33 AM

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member8880Member

If it doesn't show up corrctly, you can always go in and revise through ebay. Shouldn't be a problem

3/3/089:13 AM

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dbt323Member

I am in the same boat. I have just started setting up my first Auctiva listing and used the same shipping format as Stamper. Please let us know how it works for yu Stamper please. TY

3/3/0810:07 AM

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stamperMember

My post is scheduled for tonight, so I will let you know! Or if you post to eBay sooner, please let me know too. Thanks!

3/3/0810:30 AM

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stamperMember

Well, it posted and yes, it does calculate the fees based on weight, destination & shipping method, and adds the handling amount you specify. It is the correct amount, because I went to the USPS website to calculate it, and it matches.

It just doesn't tell you how much it is in the preview! Still not sure why.

3/3/088:50 PM

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