Lag and slow page loading.

Not just you.

Gallery not loading in listings and everything has slowed to a crawl

I just spent 45min trying to revise my description and cannot upload pics. Advice? Is it just me? Will appreciate comments.

Cannot get into my image folders.

Is this a sign of things to come even though we are now paying? Uh Oh!

*%*$&*%*^&(*

Stupid Comcast

Same here. First listings in 2 weeks and I run into this. And it's always on the weekend.

At least we get to pay for it now.

Not Comcast... not windows.... not your computer...
Auctiva itself is going at a snails pace!!!
Too many moving at the same time?

IT is so slow I can fix supper and be back before a page loads and its only the last half hour that it has gone this way for me.

The Auctiva servers have been extremely slow all afternoon.

I have auctions ending today. Luckily I hosted all of the photos for them externally but the scrolling gallery is pretty much dead on all of my eBay listings (it is stuck saying "loading" forever).

I've been posting new listings all afternoon too. I had been hosting my images for the new listings on the Auctiva servers, but maybe I should re-think that.

I just filed a report with support so now we will see how long it takes to get a response and what that response is

Perhaps if Auctiva cannot handle the heavy load, which they should have anticipated after announcing their new pricing structure, we should think twice about staying. With the new monies coming in, surely they can upgrade their system to take care of the new business.

You want me to PAY for this???? FOUR minutes to load a picture????

At least you got it loaded. I can't even do that without an error message. No response from support yet.

I apologize... I am now watching something trying to load for over EIGHT minutes now. I'm sure they'll get back to you and blame it on YOUR picture or YOUR browser.

Yeah even thou its more than one person with the problem. I gave up.

Got a response from support and they did not blame my browser or system. Here is what they are saying

Thanks you for alerting us to this. It appears as though we are experiencing some site slowness. We are investigating this issue and should have it resolved shortly.

We apologize for any inconvenience this issue is causing you. In the mean time, if there is anything I can do to assist you further, please don't hesitate to ask.

Sincerely,
Auctiva Support

It's running normal speed for me again.

Their servers must be overloaded with customers coming and going. I just worked for two days to restore my transfered and deleted listing and photos! Next time Auctiva wants to make radical changes, please do it in January when there is nothing else to do!! This is my busy season and this rots!
Keeping both Auctiva and IF for a while before making my final choice. Service is important, and IFrog has 500 new templates starting on Sunday. If they are as boring as the ones that they have now I will stay with Auctiva. IFrog has glitches also but no fee for 2 months as a trial basis, nothing to lose.

Oops. Spoke too soon. I now again have the spinning wheel of death.

Image loads are fine for me now. Anyone else?

Back into superslow mode!

How does Auctiva let this happen when they just told us about the new things with support and customer service? I was going to another site but decided to stay when Jeff came up with good pricing...Now, there are issues already...Come on guys get it together for us...Today is a BIG listing day...

That's it...Time to go to IF to list...This is ridiculous they are allowing this to happen...Thy still don't have it together...This ia huge listing day for me...So far they cost me over 2 hours listing by being so damn SLOW!!!!

After this post Jeff will probably ban me again...AT least he'll read it...

Last word...I am so disappointed in Auctiva...No response on the message boards to site issues...I am very happy I did not pay in advance...This is the exact reason I only wanted to pay monthly...

Unacceptable. Two days in a row and it's been extremely difficult to upload images, prepare listings. Since Friday evening, haven't managed to get any listings posted through Auctiva.

Every Auctiva employee ought to be manning the pumps this weekend. The weekend is the busiest time for seller listings but there never seems to be anyone minding the store at Auctiva. No Auctiva employee responses here on the boards and no alert or systems announcement on Auctiva home page. I cannot even get beyond that home page now.

And you want to be paid for this????! Credibility & trust is like a yo-yo with Auctiva lately.

Thank goodness I've diversified to another collectibles auction site from eBay. eBay's Stalinist regulations & fees and Auctiva's shambles are just speeding up the transition.

Jeff, this is not a case of Auctiva shooting itself in the foot, it's a case of shooting itself between the eyes! Who's minding the store on the weekends???!!! There should be a VP for Weekend management & a permanent weekend crew to communicate & rectify these system problems.

Ticked off, as you can probably tell

This is ridiculous! Sundays and Wednesdays are my busiest listing days. I can not afford to be sitting around, waiting for a site to decide whether or not its going to load. It was annoying when the site was free, but something to be put up with because, well, it was free! But now you expect us to pay for the privilege of bad service? I have no problem ponying up the dough to pay for good service, but I most certainly do have an issue parting with my hard earned cash for a service that doesn't even work!

I was afraid something like this was going to happen.

Awful. And they want me to pay?