Skip to main content

Hi all,

I've been poking around everywhere I can think of, and I've imported my eBay store categories, but nothing I do is getting the categories assigned to my Auctiva store to change. It's driving me nuts! When my store was created, 4 categories automatically appeared (Crafts, Collectables, Phones, Fashion), of which only ONE applies to what I'm selling. How can I change these and use my eBay store categories? I thought that when I'd imported my categories from eBay they would change, but I've been waiting several hours now and still nothing.

Somebody please help!
Original Post

Replies sorted oldest to newest

Hi baraka23,

The Auctiva store categories operate independently of your eBay store categories, and it is not possible to directly import your eBay store categories to your Auctiva store. The "Update Store Categories" link on the eBay Settings" page within your account just imports your eBay store categories such that they can be selected from the "eBay store category" pull-down menus on the Auctiva lister page.

When your Auctiva store is generated, the default categories that are appears are simply the primary eBay categories in which your items are listed. However, you can create custom search categories for your Auctiva store by clicking the "Store" tab within your account, and then clicking the "Search Categories" link on the ensuing page. Once you have created at least one custom search category, the default categories will be removed and replaced with your custom search categories.

For listings to appear in a search from your Custom Category, the keywords specified for that search must appear in the titles of your listings. If you set your Match Logic to “All Words”, the search results will only return listings with titles containing all of your keywords. On the other hand, if you set it to “Any Words”, the search results will return listings with titles containing any one of your keywords.

Any additional questions or concerns? Please file a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike

Add Reply

Copyright © 1999-2018 Auctiva.com. All rights reserved.
×
×
×
×
Link copied to your clipboard.
×