Reply to "API error: Invalid <ShippingPackage>."

marlenemMember

I just emailed for help to Auctiva as I can no longer put in dimensions of my packages when doing the calculated weight listings. It's all grayed out and you can not put the dimensions in anymore. Why this has changed I do not understand. I even clicked onto large package to see if that would help even though my package was not oversized. It didn't help at all. Also even with Managed Files set up ahead of time for Parcel or Priority, I still now have to go in and click onto a second choice option for shipping. I just click onto Parcel Post once again and it seems to take it just fine. Never had to choose before as I had them all preset. What's going on? Anyone know?
Thanks.

10/13/087:47 PM

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