Hi mjakja,
Thanks for helping to bring this issue to our attention. I just responded to a similar question on the other thread you posted, which can be accessed via the following link: https://community.auctiva.com/e...455609321/m/92910024.
If you have any other questions regarding your Auctiva account, please feel free to contact our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx
-Mike