Reply to "Close Account"

auctivacraigAuctiva Support Manager

Hello Buffalo Girl -

From the My Account menu, just click on the Account Home button near the bottom of the menu, which will bring up a new page. On this page there is an option on the right side to Cancel account - and you will need to verify your cancellation during that process to close out your account. Please keep in mind that this will not remove the scrolling gallery from any active listings where it shows, so if you have the gallery showing and wish to have it removed - please file a support case (from the Help menu) prior to closing your account and we can run a command to have it removed for you.

- Craig

1/12/158:56 AM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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