Reply to "Current Issues Causing Posting Problems, Custom Item Specifics Errors, Etc."

auctivamikedAuctiva Customer Support Manager

Hi Community,

We have just been informed by eBay that the problems with their API which were causing issues with various parts of our site have just been resolved, so no more posting failures, Custom Item Specifics loading errors, or other issues should be occurring as a result of our previous inability to communicate with eBay's system reliably.

There are still a few issues related to the recent eBay category changes, which may seem similar to the problems that occurred as a result of this eBay issue, and our technical team is working to resolve those remaining issues as soon as possible.

If you encounter any further difficulties with your account, please feel feel to contact our customer support team by mousing over the “Help” tab within your account and selecting the “File Support Case” option.

-Mike

9/13/124:01 PM

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