Reply to "gallery is not showing auctions"

auctivamikedAuctiva Customer Support Manager

Hi Diamondkitty,

While the scrolling gallery will show up on your listings right away if you post them through Auctiva, it can sometimes take a couple hours for the scrolling gallery to be automatically added to listings posted directly through eBay. Assuming the delay was what prompted you to start this thread, I suspect your listings contain the scrolling gallery by now.

If the scrolling gallery is still missing from any of your active listings, I recommend contacting our customer support team by mousing over the "My Account" tab within your account and selecting the "File Support Case" option.

-Mike

8/13/102:59 PM

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