It is apparent from the postings here that this failure of images to show on listing has been going on for a while. Over the past 10 days my sales have slipped by 50%. I have seen a few times the promise that all will be well within the next 15 minutes or very shortly but it is still happening days later.
The suggestion that we file support requests is also a waste of time, as we need to know what is going to happen in the future not an explanation of what went wrong in the past when it is too late.
Many of us run a lot of listings and schedule them 5 or 7 days in advance so are locked in to auctiva’s performance and depend on it.
Can we please have some assurances that Auctiva have sorted the image-loading problem on our listings or not! Without that there seems no alternative but to bite the bullet cancel all my listings (losing the listing fees) and re-list with another provider.
I appreciate that Auctiva is a free service but at the moment I am paying through the teeth in lost sales, as are many others.
I joined about a month ago with the hope of reducing my listing expenditure and boosting sales. After an encouraging start all progress has been reversed by the image-loading problem.
Please – Can anyone from Auctiva give us the assurance that the problem has been solved?