Greg T,
We are glad to hear that you are getting better response time when you are working on the Auctiva site.
I did want to comment that actually, Auctiva has not previously said that people having difficulty had a hardware problem or that they needed to get different routers. We have suggested to people that they check how they have their hardware configured, as some configuration settings can interfere. Mostly this is software running on the user's computer and are things like browsers being used, browser settings, virus checkers, firewalls, and the like. These are things our Support team has run into while helping Auctiva users who were experiencing problems.
In the case of routers, our program code is indifferent to what routers our users may have, and we have no way in our program code to even detect the make or model of router a user has.
Routers are small, but complex pieces of hardware, and there are a very large number of makes and models of routers. We don't evaluate or test routers. As a result, we have no opinions on which routers our users should or should not use. They should all work reasonably well if they are configured properly.