Reply to "sold listings automatically relisted in error"

auctivamikedAuctiva Customer Support Manager

Hi 3-bs & Ashleycat,

I am pleased to report that we have just released an update intended to resolve this issue, so hopefully you will not encounter similar behavior with respect to any future listings that end with sales.

We will not be able to refund listing fees that you may have been charged by eBay, but they are often willing to reverse the fees associated with items that are posted in error and promptly ended, so it may be a good idea to contact their Customer Support team and see if they can help you out in that regard.

If you encounter any further difficulties of this nature moving forward, please contact our Customer Support team directly from under the “Help” tab on our site and we will look into things further.

-Mike

7/23/1410:30 AM

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