Reply to "View Additional Product Information says Page Not Responding"

auctivacraigAuctiva Support Manager

Hello Hoobiedaju -

I am sorry to hear that the difficulty has returned, it is unclear what may be occurring for you. As this issue may be on the eBay side, it would help towards a resolution if you could file a support case from under the Help tab of the site providing the details of what you've experienced with some specific examples within your account so we can look into it further.

Please let us know as the issue may be related to some changes on eBay or we may be having difficulty with the communication between the sites for this; please be aware that earlier this month eBay did make category changes on a large scale. Please also include the note that this may be category specific since it does not appear to be occurring with books.

- Craig

4/23/189:37 AM

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