failure--timed out.
what happened auctiva?
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Hi itsjustme,
Thanks for alerting us to the recent posting failures you have experienced. I am not entirely sure what caused these relist attempts to fail, but I was able to locate the support case you filed on the subject and have confirmed that it has been forwarded to our technical team for further investigation.
We will follow up with you about this through your open support case once we have been able to find out more about what happened here. We apologize for the inconvenience.
-Mike
Thanks for alerting us to the recent posting failures you have experienced. I am not entirely sure what caused these relist attempts to fail, but I was able to locate the support case you filed on the subject and have confirmed that it has been forwarded to our technical team for further investigation.
We will follow up with you about this through your open support case once we have been able to find out more about what happened here. We apologize for the inconvenience.
-Mike
It appears that the bulk relister is corrupt. It seems that for now, I can open each listing via edit and relist and schedule
or
I can bulk relist one item at a time and use post now.
this all happened after some changes occurred yesterday. i was very excited to see that all the information for accept best offer, reject below and accept above were prepopulated with original prices. Little did I know that each listing would fail and they continue to fail today.
It will take me eight hours instead of one hour to open each item individually and schedule.
or
I can bulk relist one item at a time and use post now.
this all happened after some changes occurred yesterday. i was very excited to see that all the information for accept best offer, reject below and accept above were prepopulated with original prices. Little did I know that each listing would fail and they continue to fail today.
It will take me eight hours instead of one hour to open each item individually and schedule.
Is there any update? I have spent all day relisting one by one and I am still not done. I lost half a day's worth of listings yesterday as well. This is a task that would have taken less than an hour.
I know I am not the only one with this issue. Anybody who relists using the bulk relister will know their listings failed.
I know I am not the only one with this issue. Anybody who relists using the bulk relister will know their listings failed.
I see that auctiva did not provide an update here per my request.
I also requested an update via my support ticket.
In a nutshell, no scheduling can be done and they don't know when this will be fixed. A good many of us use Auctiva for the feature of free scheduling.
I also requested an update via my support ticket.
In a nutshell, no scheduling can be done and they don't know when this will be fixed. A good many of us use Auctiva for the feature of free scheduling.
Hi itsjustme,
I just received an update on this issue from our technical team and am pleased to report that we have just released a change intended to resolve this issue. As a result, we do not expect you to encounter similar errors with any future relists that you scheduled.
If you notice any remaining issues of this nature, please don't hesitate to let us know. Thanks again for helping to bring this to our attention.
-Mike
I just received an update on this issue from our technical team and am pleased to report that we have just released a change intended to resolve this issue. As a result, we do not expect you to encounter similar errors with any future relists that you scheduled.
If you notice any remaining issues of this nature, please don't hesitate to let us know. Thanks again for helping to bring this to our attention.
-Mike