Hi,
Is there a way to add my store listings that I had on ebay before I joined auctiva to the auctiva store window? Thanks
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Hi p2662m,
The store window is set to display 14 items at a time and is refreshed every 2 hours. When the store window refreshes, it is repopulated with a selection of 14 active listings ending around the same time as the next auction of yours that is viewed. We will be increasing the store window capacity to 20 in the near future.
The only way you can control what goes in your store window is by making items hidden. To do this, go to Auctiva -> Store(tab) -> Edit Items. Items that are made hidden will not be shown in your store window the next time it refreshes.
Basically, the only way to ensure that this particular item is displayed in your store window is to make enough listings hidden that this is one of fewer than 14 listings that are visible in your Auctiva store.
-Mike
The store window is set to display 14 items at a time and is refreshed every 2 hours. When the store window refreshes, it is repopulated with a selection of 14 active listings ending around the same time as the next auction of yours that is viewed. We will be increasing the store window capacity to 20 in the near future.
The only way you can control what goes in your store window is by making items hidden. To do this, go to Auctiva -> Store(tab) -> Edit Items. Items that are made hidden will not be shown in your store window the next time it refreshes.
Basically, the only way to ensure that this particular item is displayed in your store window is to make enough listings hidden that this is one of fewer than 14 listings that are visible in your Auctiva store.
-Mike
I am having the same problem, I just joined last night and from what I am reading it will transfer your items that you were previously selling on EBAY to the store window on auctiva. I have waited the 6-12 hours and it has not happened as of yet. Is there something I needed to do to make this happen, I did get the EBAY token, please advise. The only picture I have on the store window is of the item I listed. I have called the number for help and no one has returned my call. Aggiemom01-01
Aggiemom, I'd file a support request (bottom of the Help page).