Oh my gosh you are crapping me I know you know what I want to say!! All of the words do not show up and they expect the BUYER to pay to see all of it!!! NOT GONNA HAPPEN!! Or do they think the seller will pay for the buyer to see it all!!???
Thanks for letting me know. I saw on my end that entire title hit as it is on my active, and just did check like I was buying and some is cut off. Thanks for letting me know.. so I know to put most important things first!!
I am calling ebay right now!! Hope others follow and do same.
My thoughts exactly! I guess it's good that the title will have more space to add keywords for the search, but if buyer's won't be able to see the whole title unless they put the mouse on it-feels like we were tricked into thinking the extra characters would be visible in the search results!
I just called they said wait time 3 minutes, was less than 1 minute. Ebay rocks with their phone service lately!! I think it is faster if you get the code # before calling.
Rep I spoke to said only one other person had reported this and they will look into it. I said, the hover over is not great that you have to get pretty close to the mark to know it is there and that buyers are not going to linger. He went into listing and said same think that if you do not "hit the mark" it does not show up. I asked specifically IF buyer or seller were going to have to pay for other letters he said NO that is already covered in fees.
I said IF all of the title is NOT going to show then the sellers need to be notified, as they will know to put their main words at front of listing..(example if you have a Twin Bed Spread, you obviously would want Twin to be close to front so it shows rather than last). He agreed and said he will send over to engineers.
Again, would not hurt if they got massive calls! Do not depend on other people as most figure, Oh, others will do it and then very few do it!
Rep I spoke to said only one other person had reported this and they will look into it. I said, the hover over is not great that you have to get pretty close to the mark to know it is there and that buyers are not going to linger. He went into listing and said same think that if you do not "hit the mark" it does not show up. I asked specifically IF buyer or seller were going to have to pay for other letters he said NO that is already covered in fees.
I said IF all of the title is NOT going to show then the sellers need to be notified, as they will know to put their main words at front of listing..(example if you have a Twin Bed Spread, you obviously would want Twin to be close to front so it shows rather than last). He agreed and said he will send over to engineers.
Again, would not hurt if they got massive calls! Do not depend on other people as most figure, Oh, others will do it and then very few do it!
lookandbuyme raises excellent points regarding ebay.
I still encourage everyone who schedules to see that the scheduled listings have the full title. If they upload to ebay and the size gets truncated/deleted it is a waste of an ad.
I still encourage everyone who schedules to see that the scheduled listings have the full title. If they upload to ebay and the size gets truncated/deleted it is a waste of an ad.
Scheduled listing will not accommodate the 80 character title until possibly the next auctiva update.
If you schedule your listings you can check your titles in the scheduled items folder or edit them when they are on ebay.
Once they are in your scheduled items folder you cannot edit them there. You must delete the item and go back to closed listings to make the change.
If you schedule your listings you can check your titles in the scheduled items folder or edit them when they are on ebay.
Once they are in your scheduled items folder you cannot edit them there. You must delete the item and go back to closed listings to make the change.
While we are on the titles. . any chance of getting this fixed so we can see entire title bar without having to jog backwards.
We are 19 spaces from being able to see entire title without running back & forth to see what we typed. I have a very short memory and find I am going back and forth more than I would like doing this.
Auctiva any chance of doing this???
Thanks
We are 19 spaces from being able to see entire title without running back & forth to see what we typed. I have a very short memory and find I am going back and forth more than I would like doing this.
Auctiva any chance of doing this???
Thanks
Auctiva, when is this going to be fixed? I continue to edit and schedule listings only to find that they are not posting correctly!
Yes, when may be expect this to be fixed??? Update please
I was originally told via support ticket, that the 20th might (or might not) be the day the expanded character set is fixed.
Auctiva? We REALLY need this.
Auctiva? We REALLY need this.
support indicated that it was fixed but the problem persists for all closed listings that are going to be relisted via bulk relist. Very disappointing.