Ahhhh, hmmmmm?!? Not posting to Ebay?

Same here - waiting for about an hour

Great. Well, at least it's not only me.

Me too. What's up?
Listings are not posting.

same with me, I have been waiting for over 1hour now...

Same here in Hawaii. Some of my earlier one's that I did at 5:30 - 6pm (Hawaii time) did post. But, my others at about an hour ago says processing. I thought I did something wrong. I wish they would have some kind of pop up when their site goes down or they are experiencing some kind of problem. That way, we all don't have to be in suspense as to why its not posting.

Well, it looks like it's an Auctiva site problem. I thought it was me too. I opened a support case with Auctiva.

any luck on finding out why listings are stuck on "Processing" yet?

I think we're just going to have to wait. I opened a support case, but I don't even know if the support team works on Sunday!? I'm on the East Coast and it's 1:15AM so I can wait until later. - Scott

They're working now.

Very frustrating! I am on the East Coast too. Maybe it will be fixed by tomorrow.

I'm in Chicago and as of 8:20pm (CST) none of the listings my boyfriend I did posted.. They are all stuck in scheduling and one of the ones that made it up before the site went down duplicated itself and posted twice. It's frustrating I have 9 listings stuck and another one that duplicated. I really hope they fix this by tomorrow because I have 59 listings already pending for listing tomorrow. If they knew this was a problem when it happened they should have notified us some how.

Well on a positive note my schedule listings have unlocked and I was able to cancel the duplicate. All the scheduled listings had an error message to reschedule the listings. I don't post anything until in the evening though so now my listing schedule is thrown off a day GRRRR!!! But hopefully it's fixed.

None of my auctions posted since 11:00 pm EST last night.
I opened a support case this morning. Nothing is going onto eBay...this is not good.

Support has answered:

Hi,

Thank you for contacting us regarding the issue and I sincerely apologize for the inconvenience caused. The problem has been reported to our engineering team and they are currently working to get the issue resolved as soon as possible. However, I am unable to provide an ETA at this moment.

I would suggest you to review the status of the listings closely and do not post or schedule it again until and unless it returns you the Failure status.

We again apologize for any inconveniences this issue is causing. In the mean time, if there is anything further I can do to assist you, please don't hesitate to ask!

Sincerely,
Auctiva Support.

Approximately 50 of my listings timed out with the error message and never made it to ebay.

Since I am only listing once/week now, this really affects my business.

itsjustme-
Are your listings the 3 day listings? The ones that are failing for me are all the 3 day listings that I wanted to take advantage of the ebay special with. This is still happening.

I am on the east coast, Pennsylvania. I have been trying to list since 2:00 PM. I receive an error message stating I have java script in my listing. I have been using the same template for months-just changing the wording in my description box and weights etc... So basically I also have been unable to list all day. I just hope that if they are in save that they will upload once the problem has been resolved. I also filed a support case but have not received a reply yet.

Hi Community,

Thanks for helping to bring this issue to our attention. As many of you have noticed, we were experiencing a technical problem that was causing a number of listings to get stuck in "posting" status on the Scheduled Listings page instead of posting to eBay immediately.

This issue has since been resolved so any listings that were stuck in "posting" status should have either posted to eBay or failed to post by now.

When I refer to "this issue", I am referring specifically to the one that was ongoing within the last hour or so. Based on the comments in this thread, it sounds like we may have had a similar hiccup last night but I don't have any direct knowledge of that.

If you have any additional questions or concerns, please feel free to contact our customer support team using the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx

-Mike

PS.
I have been using my regular 7 day listing, no changes.

It is not working again

It is not working!! I am going to have to look at alternative ways to post. I was so excited about the Auctiva Stores.... umm not so much now. Two nights of glitches. No warning....
I am wasting a lot of time.

It's doing it again!!!!! all the listings I did a post now to went up... all my ones that were scheduled before 8:00pm PST went up (ALL ARE 7 DAY listings or Store listings). Everything that was scheduled at 8:00pm PST is not sitting in processing status posting should have started 15 minutes ago in 3 minute increments. This is hard to keep rescheduling things. I post every day and I don't want all my items to end ON ONE DAY!!! I really thought they had this fixed.

Hey guys I am in the same boat as you. Waiting for the to post.

NOTHING YET!

any luck guys?

My items are just now starting to post!!!!

Revise to my last post... only a few of the things I had scheduled posted... I had one listing that I did an immediate post and it took a couple minutes and made it up. I think whatever is stuck will stay stuck until they error out.
OH and my listings that are stuck were the ones that were rescheduled from yesterday that got stuck and errored out

YEP!! Everything that I click "POST" to as I finish the listing is now listing... everything that is stuck is not. I'm guessing if they are going to error out like they did yesterday I'm going to go into my saved listings and post them one by one... There are over 30 but I would rather them be up than not. Happy Posting to my fellow Auctivanites!!!! LOL!!

Mine still won't post. Everything I tag to post immediately gets hung up in scheduled items and won't post. I try to cancel the scheduled items and I get an error "unable to delete". So what do I do? Wait for them to post, take a chance they will post sometime around 3 or 4 AM. I've had to delete the saved item related to the scheduled item to prevent this from happening but....oh well, it is free.

quote:

Originally posted by timestreasures:
Mine still won't post. Everything I tag to post immediately gets hung up in scheduled items and won't post. I try to cancel the scheduled items and I get an error "unable to delete". So what do I do? Wait for them to post, take a chance they will post sometime around 3 or 4 AM. I've had to delete the saved item related to the scheduled item to prevent this from happening but....oh well, it is free.

Well, here's what we've figured out so far. Every new listing we have written and posted, DID POST. We don't delete our listings until after they have sold or in come cases as we sell makeup too and have a large stock of it we don't delete the listing until after we run out of stock. I went back to my saved listings of one of the items that was stuck and clicked "POST NOW" and it posted immediately.

All I can suggest is if maybe you didn't have a lot of listings rewrite them and do them again. Hopefully you still have the photos in your photo manager.

We figure worse comes to worse and by chance the ones that are stuck do post we'll have to pull down the duplicates...we have over 30 listings stuck but we want our items up.

JUST LOOKED AT SCHEDULED LISTINGS... THEY ARE STARTING TO ERROR OUT!!

Well all my scheduled listings errored out and I successfully posted everything that I had scheduled...one by one of course but I'm happy they are now listed.

Good Luck Everyone!

Gave up and went to bed at 12:30 am EST. All my scheduled listings also timed out and eventually did not list. Went in and clicked on list now and they all listed immediately. Unfortunately this is at 7 am EST and they will end at this same time which is 4 am PST so I don't expect many sales