Me too-Its frustrating when there is a problem and you spend a half hour trying to fix the problem, thinking its you, and it turns out to be auctiva. I am seriously thinking of going back to try ebay listing service again.
Originally posted by itsjustme: Auctiva started sticking in the last fifteen minutes or more and now I get the dreaded error message
I managed to file a support case, but no response yet. You would think Auctiva would at least put up a header on site telling people the site is down, so we don't waste our time attempting to figure it out
We have just finished releasing an update which is intended to resolve this issue, so you should now be able to utilize your accounts successfully once again. If you notice any remaining issues of this nature moving forward, please don't hesitate to let us know.
Hey you know it is never convenient but I don't have many problems with auctiva and ebay is still so cumbersome I will just stay here with auctiva crap happens and they usually get problems corrected in a timely manner
It is happening again today. Templates have gone from listings I am trying to revamp & re-list. Item specifics are disappearing as well as previous Categories. I was re-doing them but now I am just getting the ERROR MESSAGE.
PS...I enjoy using Auctiva and always find them responsive to problems so I am not worried. I will just try again later.
every listing that I edit in my saved listings in missing the templates and here is the message: We apologize for the inconvenience. An error occurred while attempting to process your request. Please retry your request again. If you continue to receive this error, please contact technical support referencing ID# aac91027-42c6-4fce-85b6-09602dcf65cf. Thank you.
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