API ERROR

Hi, probably best to file a support request with Auctiva.

Hi piccini,
This is just a stab in the dark because I don't know what's required of those trying to sell in countries other than the U.S.
But.. Have you gone to ebay and properly complied with their requirements for selling? (eg. seller's-account c'card, bank accnt etc)
Also,... we Auctiva sellers (in the U.S. anyway)..have to go thru a 'token-generation' procedure before being allowed to post listings on ebay when using the Auctiva tools.
See this link: Http://www.auctiva.com/free-auction-software-help/help.aspx#token

By the way Choo..
Can you give us a little insight on what you have to deal with operating from the UK? I'm sure most of us Stateside gals & guys have little or no awareness of any additional extra hassles etc!

Hi zebra, no problems whatsoever, I am registered and sell on ebay uk site. The only thing I cannot do is use the inbuilt insurance services because they are internal to the USA so Auctiva support said just disable that feature

Oh yes, regarding token generation we do that too, I expect everyone does because that token is like an identity pass it allows Auctiva's software to access our ebay account for listing purposes e.g. for uploading listings from our Auctiva account to our ebay account.

And much more if you use Auctiva's checkout.