API error

Hi!
If it has been longer than 90 days since your original listings have closed, eBay will not allow you to "relist" them (they don't keep the data in their system longer than that.) You can, however, re-launch the listing from the Saved listing (provided you haven't deleted it.)
Just go to your Saved Listings (found under the "Listings" tab) and once you find the listing, click on it and make any necessary changes. Note that the default setting only shows the last 30 days of saved listings, so if you have older ones, you'll want to select "All" from the drop-down menu (where it says "Listings from last XX days".)

Hope that helps!

*bump* How about a way to convert a "closed" item to a "Saved" item so i can relist it. I always have closed items that i'd like to just save as something else and cannot do it if it is closed. There is no difference as far as the layout of the item between the listings saved and listings closed so why not have a save button? Thanks.

Hi striker 1211,

Thanks for posting your question here. If you have items on your Closed Listings page that you would like to move over to your Saved Listings page for editing/relisting purposes, you just need to check the boxes next to the desired items on your Closed Listings page and click the blue "Import Listings" button.

However, that process will only work if the closed listings in question have not already been deleted from eBay's database.

There is actually no data stored on your Closed Listings page except for the data you see on that page. When you use the "Import Listings" button, our system actually scrapes the listing data from the eBay view item page of the listing and places it into the appropriate fields in the resulting saved listing.

As a result, when you use the "Import Listings" button for a closed listing that contains an Auctiva template and image hosting, you will find that the template and everything within it appears within the description editor of the resulting saved listing.

I hope this helps. If you need any further assistance with your account, please feel free to contact our customer support team by mousing over the "Help" tab within your account and selecting the "File Support Case" option.

-Mike

Hi Striker

I made the suggestion to be able to do a real import from the Closed Folder to the Saved Folder. The information has to be present as when you edit a Closed Listing it is in the proper Auctiva format. Sadly I have yet to see that suggestion or any of my other suggestions make it to the list of features that can be voted on.

It would also be nice if Auctiva would do a List instead of a Re-List when they know the Closed Listing is older than 90 days.

maybe if enough folks ask for it it will happen